InnoShop

Frequently Asked Questions

1. How to place an order?

Choose your desired product, add to cart, fill in delivery information and complete payment.

2. What payment methods are accepted?

WeChat Pay, Alipay, bank transfer and more payment options are available.

3. How long does delivery take?

2-5 business days for major cities nationwide. Special orders (customized products) require additional production time.

4. Is the packaging discreet?

All orders use unbranded discreet packaging to ensure your privacy.

5. Can I return or exchange?

For hygiene and safety reasons, opened products cannot be returned or exchanged. Please review product details carefully before ordering.